Customer Service

At North Shore Dental, we’re committed to providing exceptional care and service from the moment you contact us. Whether you're a new or returning patient, our friendly team is here to ensure your experience is smooth, welcoming, and stress-free.

What You Can Expect:

  • Prompt, helpful responses to phone, email, and online enquiries

  • Clear information about treatment options, pricing, and appointment availability

  • Friendly, compassionate support before, during, and after your visit

  • Assistance with WINZ quotes, ACC claims, and Southern Cross claims

  • Flexible booking options, including online appointments and reminder notifications

Need Help?
If you have any questions or need help with booking, treatment plans, payments, or anything else, our reception team is just a call or message away. We’re here to help every step of the way.